Once you relink, any pending items should go to your linked account.If it asks you to link your EA Account again, follow the steps above. Use this link to claim your content again.Open a new browser window in private or incognito mode.If all the right accounts are linked, you can try these steps to get your rewards. We can’t get your rewards back if they’ve been claimed on the wrong account or platform. If any of these accounts are linked together incorrectly, your rewards will be sent to the wrong place.

your EA Account to your Amazon account.

your platform account to your EA Account.

Three accounts have to be linked together correctly to get your rewards: You’ll be asked if you want to allow Electronic Arts to access your Amazon account.If it’s not, click Switch Amazon account to change to the correct account. A screen will pop up showing Your Amazon Prime account information.Click Get in game-content on the reward you want.You’ll be taken to a new page, where you’ll see all available, past, and future rewards. On the Prime Gaming home page, find the loot you want to claim and click Claim.Make sure you’re signed in to the Amazon account you want linked to your EA Account. Go to Prime Gaming and click Sign In at the top of the page.For example, if you log in on PC, you won’t be able to redeem content on console later. Remember, your content will only be available on the first platform you log in to with your linked EA Account, so only claim rewards on the platform you want to play on. Make sure your Amazon account is linked to the right EA Account or platform account before you claim rewards. If you’ve forgotten your Amazon email or password, you can try to recover your account on the Amazon website. If you unlink your accounts, you can’t link to another Amazon account. You can only link your EA Account to one Amazon account, so make sure to choose an Amazon account you’ll always have access to. Connect your EA Account to Prime Gaming to earn loot, rewards, and more.

Amazon prime video account management